Customer need to pay abuse report handling fee.
For each abuse category, an IP address can incur a maximum of 1 abuse report handling fee per calendar month.
|
Abuse category |
illustrate |
Complain to our company |
Complain to IP holder |
|
Copyright infringement |
Complaints were filed regarding downloading pirated content via BT, etc. |
4 USD |
24 USD |
|
Vulnerability warning |
The customer's system has an exploitable CVE vulnerability. |
8 USD |
24 USD |
|
Service was compromised |
Being invaded, scanned and blasted, externally attacked, and resource-consuming mining. |
12 USD |
24 USD |
|
Spam |
Sending spam to external parties. |
18 USD |
24 USD |
|
Malicious service |
Phishing websites, virus-spreading websites, Trojan horse control, trademark infringement, etc. |
24 USD |
24 USD |
|
Violence and exploitation |
Child pornography, sexual violence, forced sexual behavior, rape, revenge, abuse, etc. |
48 USD |
48 USD |
* The last four types of events will result in service disconnection. Users can request unblocking their account by submitting a ticket after paying the processing fee and completing the remediation. If complaints continue to be filed and there is substantiated evidence, we will terminate the account.
For example
An IP address received 20 "Copyright Infringement" complaints, 8 "Service Hack" complaints, and 4 "Spam" complaints within 7 days:
* "Copyright Infringement" complaints were filed only with us, resulting in a processing fee of $4 USD;
* "Service Hack" complaints were filed only with us, resulting in a processing fee of $12 USD;
* "Spam" complaints were filed with the "IP Owner," resulting in a processing fee of $24 USD;
Thus, the total processing fee for this IP address over the 7-day period was: $4 + $12 + $24 = $40 USD.